Privacy Policy

Last updated: May 2026

This policy explains what information we collect and how we use it when you use Scaled Model.

Information we collect

• Contact details you provide (name, email, phone, shipping address).
• Order and payment metadata (payments are processed by Razorpay; we do not store card numbers).
• Interest you register on out-of-stock or upcoming products.

How we use it

• To process orders, payments, and deliveries (via Shiprocket).
• To notify you about your orders, pre-order balances, and back-in-stock items you asked about.
• To improve our store and comply with legal obligations.

Sharing

We share data only with service providers needed to fulfil your order — such as our payment processor (Razorpay) and logistics partner (Shiprocket) — and where required by law.

Your choices

You can request access to or deletion of your personal data, and opt out of non-essential communications, using the contact details on our site.